TRACforce
Collaboration connected to the work

Stop losing decisions between email, chat and meetings.

TRACforce brings TRAC Lanes, TRACchat, TRACmeets, tasks, documents, records and follow up into one intelligent collaboration layer. Every conversation stays connected to the work it is meant to move forward.

Collaboration connected to one trusted source, not scattered across channels.
See collaboration in action →Explore the channels
One shared contextEvery decision capturedFollow up becomes owned work
Collaboration Center
● Live shared workspace

Supplier invoice exception review

Connected to invoice, supplier, contract, inventory and support history

Participants8Finance, Procurement, Operations
Open actions63 require review
Linked records14Invoice, contract, inventory
Financial impact$48KPotential annual recovery
TRAC LanesInbound supplier email captured and routed to the correct team.
TRACchatRunning discussion stays attached to the invoice exception.
TRACmeetsReview meeting launches from the record with complete context.
TRACforce TasksEvery decision becomes owned follow up with due dates and evidence.

Live collaboration thread

Finance OperationsInvoice rate is 7 percent above the contracted amount. Extractforce linked the variance to Schedule B.
Category OwnerPlease confirm whether the supplier applied the increase before the approved effective date.
Supplier ManagerI have opened a supplier dispute and attached the pricing evidence.

Meeting and follow up

TRACmeet scheduled today at 2:30 PMAgenda, linked records and participants were created from the exception workspace.
Validate pricing effective dateOwner: Contract Operations
In review
Send supplier disputeOwner: Supplier Manager
Due today
Confirm credit on next invoiceOwner: AP Operations
Planned
Connected intelligence: Extractforce reads the source documents, TRACchat preserves the discussion, TRACmeets captures the decision and TRACforce Tasks drive every action to completion.
One complete operating story

The conversation should never become separated from the work. TRACforce keeps every decision inside the complete story.

Email, chat and meetings capture discussion, but the business still has to connect those conversations to the supplier, service, contract, invoice, owner, financial impact and required follow up. TRACforce preserves the conversation and the accountable action together.

One enterprise. One complete story. One trusted source.
What other systems showEmail and chatCapture the conversation
What other systems showMeeting toolsCapture the discussion
What TRACforce addsTRACforceConnects conversation, context, ownership and completion
One collaboration layer

Every channel serves the same business outcome.

TRACforce removes the gap between conversation and execution by keeping every message, meeting and action attached to the original record.

L

TRAC Lanes

Capture inbound email, route it by category and context, and convert important messages into owned work.

C

TRACchat

Collaborate directly inside requests, suppliers, contracts, inventory, invoices, sites and support records.

M

TRACmeets

Launch meetings from the work, preserve the agenda, participants, decisions and follow up inside the same record.

T

TRACforce Tasks

Turn every decision into a clear owner, due date, review path, completion requirement and evidence trail.

E

Extractforce Evidence

Read invoices, contracts, receipts, emails and supporting documents so the team works from intelligent evidence.

A

Shared Accountability

Preserve who said what, what was decided, what action followed and whether the business outcome was achieved.

From conversation to outcome

Collaboration is only valuable when the work moves forward.

TRACforce connects every interaction to the people, records, financial impact and next actions required to complete the work.

01

Receive

Email, support activity, requests and supplier messages enter the correct TRAC Lane.

02

Discuss

Teams collaborate in TRACchat with the full business record already visible.

03

Meet

TRACmeets brings the right people together around the exact issue requiring a decision.

04

Assign

Decisions become TRACforce Tasks with owners, due dates and required evidence.

05

Complete

The outcome, proof and remaining obligations stay connected to the original work.

Why TRACforce is different

Messaging tools connect people. TRACforce connects people to the work.

The collaboration layer understands the business record, the financial context and the required outcome.

Email and chat alone

Conversations move quickly, but context and follow up often disappear.

  • Information scattered across inboxes
  • Decisions separated from records
  • Manual follow up
  • Weak completion evidence

TRACforce Collaboration

Every conversation, meeting and action stays connected to the work and its outcome.

  • Email routed into owned lanes
  • Chat attached to the exact business record
  • Meetings launched with complete context
  • Actions tracked through completion

Standalone meeting tools

Meetings happen, but decisions and commitments are often left in notes.

  • Agenda disconnected from the issue
  • Follow up lives outside the platform
  • No link to financial impact
  • Limited auditability
Collaboration across the platform

Bring the same connected teamwork into every TRACforce workspace.

Collaboration is not a separate destination. It lives inside the request, support issue, supplier, contract, inventory, invoice and site requiring action.

R

Requests

Coordinate approvals, sourcing, implementation and employee communication from the original business need.

S

Support

Keep users, support teams, suppliers and service owners aligned from issue intake through resolution.

P

Suppliers

Preserve supplier discussions, meeting commitments, open actions and commercial follow up.

C

Contracts

Bring legal, procurement, finance and operations together around terms, obligations and renewals.

I

Invoices

Resolve variances with the invoice, contract, inventory and supplier evidence visible to everyone involved.

V

Inventory and Sites

Coordinate delivery, support, ownership, location changes, optimization and retirement with complete context.

Frequently asked questions

Enterprise collaboration built into execution.

Clear answers for operations, procurement, finance, support, supplier and category teams.

What is TRACforce Collaboration?

It is the connected teamwork layer that combines TRAC Lanes, TRACchat, TRACmeets, tasks, records, documents and accountable follow up inside one platform.

How are conversations connected to business records?

Chat threads, inbound messages, meetings and tasks are created from or linked directly to the request, supplier, contract, inventory, invoice, site or support record requiring action.

Can inbound email create work?

Yes. TRAC Lanes can capture inbound email, understand its context, route it to the correct team and create TRACforce Tasks when action is required.

How does Extractforce support collaboration?

Extractforce reads the attached invoices, contracts, receipts, spreadsheets and emails, structures the important information and connects intelligent evidence to the discussion and resulting work.

What happens after a TRACmeet?

Decisions, owners, due dates and required evidence become TRACforce Tasks so every commitment can be reviewed, actioned and completed.

Bring every conversation back to the work.

Connect email, chat, meetings, records, documents and follow up in one intelligent collaboration layer. Operate from one complete and trusted source.

Book a collaboration demo →
Every system shows only part of the story

See what the existing record leaves disconnected.

Explore the operating gaps TRACforce closes across the complete enterprise expense lifecycle.

Explore the control gap

What is the outage ticket missing?

Connect the incident to the service, supplier, contract, users, location and accountable response.

Read the complete story →Explore the control gap

What is the spend dashboard not telling you?

Move from reporting the opportunity to assigning and verifying the outcome.

Read the complete story →Explore the control gap

What happened after the contract was signed?

Make every obligation, rate, owner, invoice and renewal operational.

Read the complete story →